Refund Policy

Effective Date: May 20, 2026

Welcome to TechCureX (https://techcurex.com). We value customer satisfaction and strive to provide high-quality digital products and software services. Please read our refund policy carefully before making any purchase.

1. Digital Products & Software

TechCureX sells digital products, software, tools, downloadable resources, and related services. Due to the nature of digital products, all sales are generally considered final once the product has been delivered or accessed.

2. Eligible Refund Cases

Refund requests may be considered under the following circumstances:
  • The product was not delivered successfully.
  • The downloaded file is corrupted or inaccessible.
  • The product does not function as described.
  • Duplicate payment was made accidentally.
  • Technical issues occurred from our side and could not be resolved.

3. Non-Refundable Cases

Refunds will not be provided in the following situations:
  • Change of mind after purchase.
  • Lack of technical knowledge to use the product.
  • Incompatibility with third-party software or hosting environments not listed in product requirements.
  • Failure to read product descriptions before purchasing.
  • Downloaded, activated, or used software licenses.
  • Requests made after the refund eligibility period.

4. Refund Request Period

Customers must submit refund requests within 7 days of the purchase date.

5. Refund Process

To request a refund, contact us through:
  • Website: https://techcurex.com
  • Email: [Your Support Email]
Please include:
  • Order ID
  • Purchase email address
  • Reason for refund request
  • Relevant screenshots or proof of issue
Our support team will review the request and respond within 3-7 business days.

6. Refund Approval

If approved, refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.

7. Product Support

Before requesting a refund, customers are encouraged to contact our support team. Many issues can be resolved quickly through technical assistance.

8. Policy Updates

TechCureX reserves the right to update or modify this Refund Policy at any time without prior notice.